FAQs

Q: How do I check the status of my order?

A: Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your order item(s) and ship the package(s) out as soon as possible. Once your order has been shipped, you will receive a notification through email. Then you can track your order by going to this page - TRACK MY ORDER 

Q: How long does shipping take?

A: Please allow up to 24-72 hours for your order to process, and an additional 3 days to be shipped out. Our fulfillment centers are located around the world. For domestic orders in the United States, it will normally take about 7-16 days. For International orders, please allow up to 7-20 days.

Q: Why does shipping take so long?

A: Our products are one of a kind and are significantly lower priced than other competitors in the industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.  

Q: Do you ship Internationally?

A: Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

Q: Is your website secure with my information?

A: Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be used one-time only upon purchasing your product. We never store any information about our customers private details!

Q: How do I order on your website?

A: Simply find the product that you want and click the "Add to Cart" button or use the "Buy Now" button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Q: Does anhstein.com provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience . You can simply contact us and we'll get it addressed! You can always get a free exchange of your product simply by shipping it back to us with image proof sent first.

Q: How are shipping costs calculated?

A: Shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.

Q: What is Buyer Protection?

A: Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

The item you ordered did not arrive within the time promised by the seller.

The item you received was not as described.

The item you received that was assured to be genuine was fake.

Homepage meta description

Shop our best items from skincare, outdoor and fitness, kitchen and dining, beauty and cosmetics, gadgets, tools and home improvement, car accessories, and more. You'll love the deals we have on amazing items.

LAVA DRAGON EGG 🔥LAST DAY 50% OFF🔥

Our goods are authentic, with genuine patents, counterfeit must be investigated! Customers, please identify our products!

😊If you are not satisfied within 30 days, you will get a full refund!

🚢Shipping>>Worldwide Express Shipping Available.

⏰Handling time>> Ship within 24 hours after payment.

🏆Returns>> Fast refund, Money-Back Guarantee.

🐉The dragon will guard your dreams.

PACKAGE INSIDE

1. The egg with the dragon inside

⏰⏰NOTE: Each Lava Dragon Egg is unique and made by hand, that’s why a small deviation from the photos in the listing is possible.  

OUR GUARANTEE

Provide interesting, fashionable and high-quality products in the world. We will do our best to provide customers with excellent customer service support because we attach great importance to absolutely zero-risk customer satisfaction.

📦 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

💰 Money-Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue out a replacement or refund.

✉️ 24/7 Customer Support: We have a team of live reps ready to help with any questions you have within a 24-hour time frame, 7 days a week. We would love to hear from you.

🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100% protected.

If you bought it and felt that it is not for you, don't worry. and we will make it right by offering you a replacement or refund. 100% Simple & Risk-Free process.